From Ideas To Execution:

To start the design process you’ll go through some of our project services and galleries, and begin to ask yourself questions about what you really want and need. This will help you build your landscape vision. After you have an idea of what you want, you’ll fill out our Online Project Inquiry. You’ll give us a better idea of how you want to use your space, what features you’d like to include in your design, what landscape trends resonate with you. You can even give us examples of what you are thinking. If possible, you’ll attach a copy of your plot plan. The document is needed for all new construction, and any projects that are including a pergola or ramada in their scope of work. We’ll be able to respond to any questions, and provide dates for our next available appointments. Initial meetings are either in person at your home or in our office, depending on whether or not your home is completed. Getting to know you is an essential part of a great design.

Here’s where our designer brings your vision to life. When we come to meet you in your home, our design expert will come prepared with ideas, things to consider and visual examples of work we’ve done for your neighbors. You’ll show us your home and give us a general feel for your space and your surrounding area. Our expert design planner will be looking at your space with an eye for location of utilities, privacy considerations, elevation changes, sun exposure, and other project considerations that will be addressed in our design. You can count on us to listen and understand what you’re looking for. This should take about 30-60 minutes, and everyone making decisions on your project should be there.

Next we’ll put our creative expertise to work. In most cases, the design starts with a scaled, hand drawn concept. From that drawing we will be able to put together preliminary pricing to help determine the budget for the project. We put a great deal of time, energy and care into your design, so it does take some time. Once the budget has been agreed upon, we can proceed with construction plans where all the details will be called out. Depending on the extent of your project, we may provide 3D renderings as well. In any case your design will be 100% customized to your space and vision. When your design is ready we’ll contact you to schedule our design presentation.

Here is where your landscape project details unfold. You’ll see how we have integrated your wants and needs, and addressed your concerns. We’ll make sure we’ve covered everything on your wish list. You’ll be able to choose between your options for materials, and we’ll examine any HOA guidelines with solutions for how we’ll meet them. Finally, we’ll review your budget again and make sure we’re on the right track. You’ll walk out of there with pricing and a snapshot in your mind of what your landscape is going to look and feel like. Let’s plan for 60 minutes, and everyone making decisions on your project should be there. From here we’ll make revisions to your design based on our discussion and feedback. After our design presentation meeting we’ll knock out our list of design revisions, then may set up one more meeting to review if necessary. We’ll make sure we’ve done everything we talked about and the design is what you had in mind. If there are any final adjustments we’ll make them here.

Next we’ll create your construction drawings. You’ll be presented with a ⅛ scale drawing with name and quantity of all materials, botanical and common names for all plants. We’ll specify which materials are going on which surfaces, the finishes, and every single detail of your project will be spelled out. In this step we’ll also prepare drawings for your HOA so that it is easy for you to make your submittal. Every HOA requires different information in their plans for submission, and each has a different approval process, sometimes requiring more details and information than our actual construction plans. We install all of our projects in the order that we receive signed contracts and deposits and will initially be able to give you an estimated amount of lead time. Due to the complexity of scheduling crews, materials, and plan changes, we provide an estimated “week of” for your project start date. This will allow us to dedicate our full attention and focus on your project when it’s your turn.

When we start construction at your home, we will be 100% dedicated to your project and we won’t rest until it’s finished. You won’t need to provide direction or oversight, or even be present, although you’re welcome to. Our skilled crews will arrive on-site knowing exactly what they need to do. You’ll simply be able to watch the execution of your design vision as it unfolds. Our crews will have a plan and goals to be met for each and every workday.  Once they finish their work for the day, they won’t leave until the site is cleaned up. Once we have reached substantial construction on your project, we’ll be in contact to schedule your final walk-through. Here we’ll answer any questions you have while keeping a punch list for any outstanding items that need to be addressed. We’ll also review our warranty policy and procedures, show you how to use any equipment, and accept your final payment.

Once your project is completed you’ll be covered under our warranty policy. We ask that you make any service requests through our warranty page, which we’ll typically have scheduled within 48 hours. We’ll always be responsive, and we’ll always do our best to make sure you are 100% satisfied.

When your landscape project is complete, the last step is to enjoy. Have the neighbors over for drinks and enjoy the food cooked in your outdoor kitchen. Invite the whole family over, and watch the kids laugh and play, or just enjoy the peace and quiet, with the sound of a fountain trickling in the warm Phoenix evening. When you come home from work, it feels great to pull up to a beautifully landscaped yard. You’ll be glad you chose Straight Line, the right contractor for the job.